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Buy A Bike Terms & Conditions

Special order bikes and accessories.
If we have to order in a bike or accessories worth more than £250, or your bike is built by our mechanics, PDI'd and packed ready to ship and you choose to cancel the order for any reason, or fail to collect the bike or accessories within 3 months, buyabike reserves the right to charge a restocking fee of 10% of the value of the purchase and re-sell any items. This is to cover build costs and half of the restocking charge that we would incur from our suppliers.

Purchases and Deposits.
We will hold a bike until collection for an agreed deposit. If a bike has not been collected within 1 month of the agreed collection date, we reserve the right re-sell the bike, a restocking fee of 10% applies.

Workshop Repairs.
Any bikes that have been repaired in our workshop and which are currently being stored in our storage facility with an outstanding balance due, have 12 months from the date of repair to be collected and the balance paid. Failure to do so will result in the bike being disposed of.

Payment, Pricing & Promotions.
By placing an order, you make an offer to us to purchase the products you have selected. We may or may not accept your offer at our discretion. If we cannot accept your order we will contact you by email and shall cancel the order before payment is captured. In the event any amount is captured by us, we reserve the right to cancel and refund any amount already paid to us. We will always make every effort to supply you with the products listed in your order confirmation. Some products may not be available in-store and may require us to order into stock.

All prices listed on are correct at the time of entering. Your credit card or debit card will be charged at the point of purchase unless your items are pre-order items in which case we will not charge your credit or debit card until the items are back in stock and ready to be dispatched.

If a genuine error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on is incorrect for any reason, we will email you to inform you that we have not accepted your order, and shall refund any amount already paid to us.